Inside this issue:
· Complaints Reporting;
· AS 4269 - 1995 - Australian Standard for Complaints Handling;
Click to view PCM Newsletter January 2011
Inside this issue:
· Complaints Reporting;
· AS 4269 - 1995 - Australian Standard for Complaints Handling;
Click to view PCM Newsletter January 2011
Inside this issue:
· Conducting Effective Meetings;
· Negotiations - the art of getting results;
Click to View PCM Newsletter November 2010
Inside this issue:
· Effective Meetings
· Negotiation - The art of getting results
Click to view PCM Newsletter February 2010