New Complaints Handling Standard In this issue we look at the NEW - New Australia/New Zealand Standard Guidelines for complaint management in organisations AS/NZS 10002:2014 For those organisations seeking to undertake a review of your existing Complaints Policy this document is a must have. To read further click the following page Issue 10 29 October 2015
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Issue 10 – 29/10/15
New Complaints Handling Standard In this issue we look at the NEW - New Australia/New Zealand Standard Guidelines for complaint management in organisations AS/NZS 10002:2014 For those organisations seeking to undertake a review of your existing Complaints Policy this document is a must have. To read further click the following page 29 October 2015
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