Aggressive Vs Assertive Behaviour
Felling’s of frustration, confusion and anger can sometimes overwhelm our reactions to certain events. As a result of these feelings we may respond in a negative and hurtful way towards another party.
In this video we will look at the following:
o What is aggressive behaviour?
o What is Assertive behaviour?
o How can we express an opinion in a positive way?
o What do we mean when we refer to someone as a Passive Aggressive? And
o Suggestions for communicating assertively;