Categories:
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STOP-THINK-DO
STOP-THINK-DO During Stressful interactions our emotions get hijacked by our fears and as a result we go into our default…
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Workplace bullying what is it?
Bullying & Harassment Allegations of workplace bullying and harassment have reached epidemic proportions in our workplaces, however the behaviour may…
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Main Aggressive Vs Assertive
Aggressive Vs Assertive Behaviour Felling’s of frustration, confusion and anger can sometimes overwhelm our reactions to certain events. As a…
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The 3 R’s of Complaints Handling
3 R’s of complaints handling This short video will assist in providing insights into the 3 R’s of handling a…